• Goodeedz Collections is committed to providing an exceptional shopping experience by ensuring that our delivery and shipping processes are seamless, efficient, and reliable. Whether you’re purchasing products for yourself or sending gifts to loved ones, we aim to make each transaction as smooth as possible.

• Shipping Options
• To cater to the diverse needs of our customers, we offer a variety of shipping options:
• Standard Shipping: Our most economical choice, typically arriving within 1 business days.
• Expedited Shipping: For those in a hurry, this option ensures delivery within 1-2 business hours.
• Same-Day Delivery: When you need it fast, confirm order delivery 2hrs before your scheduled timeline or receiving the order.
• Upcountry Shipping : We are proud to deliver our collections countrywide. Please note that upcountry delivery times may vary based on destination and customs processing. We advise checking local import regulations to avoid any delays.

• Tracking Your Order :
• Once your order is shipped, you will receive a confirmation email containing a tracking number. Use this number to monitor your package’s progress.
• Visit our website and click on “Track Order.”
• Enter your tracking number in the provided field.
• View real-time updates on your shipment status.

• Shipping Costs
• We strive to keep our shipping costs competitive. Shipping fees are calculated based on the weight of the package and the chosen delivery method. During promotional periods, enjoy free shipping on orders over a specified amount.

• Returns and Exchanges
• Customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer a hassle-free return and exchange policy:
• Returns: Items can be returned within 7 days of receipt for a full refund, provided they are in their original condition.
• Exchanges: If you wish to exchange an item, please contact our customer service team to facilitate the process.

• Customer Support
• Our friendly customer support team is available to assist you with any delivery or shipping inquiries. Reach out to us via:
• Email: info@goodeedzcollections.com
• Phone: +256-755-059-465
• Live Chat: Available on our website during business hours

• We look forward to serving you and ensuring that your Goodeedz Collections experience is nothing short of excellent. Thank you for choosing us!Data Portability: