Return & Exchange

Overview

At Goodeedz Collections, we strive to ensure that our customers are completely satisfied with their purchases. Our Returns & Exchange Policy is designed to provide a seamless and hassle-free experience for our valued customers. Below, you will find detailed information on how to proceed with returns and exchanges.

Return Policy

Eligibility

Items must be returned within 7 days from the date of purchase.
Products must be in their original condition, with tags attached and in their original packaging.
Items that are damaged, worn, or altered will not be accepted.

Non-Returnable Items

Sale items marked as final sale.
Gift cards.
Personalized or custom-made products.

Return Process

Initiate a Return: Visit our website and navigate to the “Returns” section. Fill out the return request form with your order details.
Prepare Your Package: Securely pack the items you wish to return, including the original packing slip.
Ship the Return: Use the prepaid return label provided in your confirmation email to send the package back to us.

Exchange Policy

Eligibility

Exchanges must be initiated within 7 days of receiving your item.
Products must be in their original condition, with tags attached and in their original packaging.

Exchange Process

Initiate an Exchange: Go to the “Exchanges” section on our website and complete the exchange request form.
Select Replacement: Specify the item you wish to receive in exchange.
Return the Original Item: Follow the return process outlined above to send back the item you wish to exchange.
Receive Your Exchange: Once we receive and inspect the returned item, we will ship the replacement product to you.

Refunds

Refunds will be processed within 7-10 business days after we receive your returned items.
Refunds will be credited to the original method of payment.
Please note that shipping fees are non-refundable.